Beijing-based customer service provider Zhichi announces $100 million Series D led by SoftBank

Image Credit: VCGZhichi, a Beijing-based customer service software provider, announced on Monday the close of $100 million Series D funding round led by SoftBank’s Vision Fund 2, with participation from GL Ventures, Yunqi Partners and Mirae Asset.  According to Crunchbase, Zhichi has raised a total of $132.5 million in funding over 7 rounds.Founded in 2014, Zhichi is a provider of intelligent customer service solutions. Its platform applies natural language processing and artificial intelligence technologies to help clients combine the functions of robots, artificial service, work orders and call centers easily.